SSuperior value creation is the ultimate challenge and the ultimate scorecard for any company's performance. Operation Management System (OMS), a unique strategic experiment of its kind, is a team of experts who work closely with the client to develop an operational flow chart of responsibilities. The OMS team also takes care of the transitional phase and makes sure alloperations run smoothly and are self-sustainable through the Following formats:

• - Daily checklist
• - Schedule of Housekeeping jobs
• - Daily activity reports
• - Records of the inventory of Material & Machines
• - Major happenings of the day
• - Details of extra work done

Deployment and job responsibility of each staff would be prepared by our design team and the Supervisors& Staff will be trained to fill them up. Practical training would be given to the staff and the supervisors while on the job to ensure their proper working and getting the best potential out of each staff. Oncethe operations become smooth the design team will pull out from the site, but in case of any lapses senior supervisors would be sent in again to solve any problems and would find solutions for smooth functioning ofthesite.

MONITORING & FEEDBACK

To ensure high degree of alertness and commitment towards responsibility we have developed a very strong on - off site Monitoring Feedback system for our organization. It includes

• - Attendance & Daily work checklist for all the employees.
• - Weekly checklist of responsibilities.
• - Bi-Weekly Site inspection reports to be submitted by Area Manager
• - Stock- petty cash inspection report .
• - Random spot checks & Performance audits
• - 24 X 7 helpline available to receive & respond to complaints.

"Constant Improvement" is our work Philosophy. We respect your opinion and are always open for any suggestion. Locked boxes placed at each site carry important managementnumbers with our business cards &space for written feedback on the quality of our services .An accurate & detailed report on the Performance of our company is delivered to the client every four weeks.